The latest language translation & localization advice to make managing translation easier.
Today we premiere a new blog series: Get to Know Sajan. This series will answer common questions we often receive. We asked some of our very own “Sajanites” (the endearing term we use for the localization pros who work here at Sajan) to answer some of these questions in a concise video format. We hope the videos are a fun way for you to get a feel for the work culture here at Sajan and introduce you to each particular topic.
A few years back, I was invited by GALA (Globalization and Localization Association) to participate as a researcher on a topic that I love and hate at the same time–selecting a translation vendor via a formal evaluation process/request for proposal (RFP).
Last week we featured part one of a video interview with Sajan’s VP of global operations Joe Bechtel. In part two of ‘Keeping the client at the center in translation services,’ Joe speaks to Sajan’s global presence and the future of client services in the translation industry.
You may have heard that print has gone the way of the dinosaur. For marketing professionals, the implication is that it only pays to produce digital content.
While digital marketing content certainly has its place, it’s also true that print media is alive and well. Audiences tend to respond favorably to print precisely because it’s considered more unusual, even more personalized at times.
We’ll even go a step further. You should translate your print marketing, too. read more…
In the translation service industry, it’s common to hear talk of customer service, but how do translation companies live this out on a daily basis? What goes on behind the scenes to ensure client satisfaction? Joe Bechtel, vice president of global operations at Sajan, helps our project teams surpass client expectations every day. In this two part interview, Joe shares Sajan’s philosophy on keeping our clients at the center of everything we do.
Think of all the services we routinely seek out, either as part of our day-to-day jobs or in our personal lives—from integration of business systems to dry cleaning. How often do we really know or care about who touches the process and what’s involved?
We don’t always know every service provider’s process, and that’s okay. It’s enough that the quality is there . . . right? read more…