A Commitment to Translation Quality

At Sajan, we are committed to providing you with high quality work for each project. We infuse quality processes throughout the entire language translation lifecycle - ensuring that your translations clearly communicate your intended message for each targeted audience - no matter what languages your content is translated into. Our ISO certified process uses Sajan technology to ensure the highest level of language translation quality.

The quality of Sajan's deliverables to you is paramount, and meeting and exceeding your expectations with respect to value for money, quality of work and timeliness in delivery is a carefully managed function.

Key features of Sajan's language translation quality program include:

Test-based qualification of language translation and technical resources using segment change analysis and quality scoring.
Implementation of tightened language quality scoring, with standards set above the industry norm.
Implementation of ongoing language translation test sampling during and in parallel to the translation cycle.
Arbitration on language output conflicts.
Careful segment change analysis at all stages of the translation localization cycle using the Sajan GCMS analytics reporting system.
High visibility provided to clients throughout the entire localization process.
Term management and versioning.

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Best practices

Ensuring quality: 10 questions you should ask your translation vendor

Most every translation vendor claims to provide high quality work. Yet there are countless horror stories out there about damaging mistakes that even the most well known global companies have made with their translated content.

You've got to put a lot of trust in your vendor. But when you don't understand the language - it can be difficult to know if you are really receiving the high quality translations that you expect. Download a complimentary whitepaper from Sajan to learn what the 10 crucial questions are that you should be asking your translation vendor to ensure they can deliver high quality work.

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